Donovan Hugh James MSc. BSc. (Hons) MCMI

June 13, 2014

I am writing to inform you that I was successful in completing my Masters Degree in Security and Risk Management with the University of Leicester in the United Kingdom. This was confirmed by the school’s External Examination Board Meeting on 10 June 2014. I also wanted to express my sincere gratitude to Dr. Kristine Jones for the guidance and encouragement that she provided to me throughout my dissertation re-submission process. At time, the process of writing a thesis was really challenging but Dr. Jones never gave up on me, and as a result I did not give up on myself. Now I can see that with hard work and perseverance, one can always achieve greatness.Dr. Jones, thank you for being so patient and understanding with me during the process. I truly believe that you actually placed yourself in my shoes, you were able to relate to me and what I was trying to achieve in my dissertation, on every level. I could not ask for more than that. For that, I am extremely grateful. Dr. Miller I do believe that you are providing a great service to the academic community and I will not hesitate to recommend your services to anyone in need. Please keep up the good work.