I would not have made it through without Rowena Robles, PhD. Thankfully, she was able to pull me out of despair several times during my dissertation proposal and final dissertation journey. Pursuing something as complicated and foreign as a PhD in the online university environment is not for the faint of heart. Even though you have a chair and a committee they are only accessible by phone or email as well as supporting several other students in the process. Having my very own coach on my side to navigate and work through the complexities of a dissertation definitely made the difference between success and failure. Rowena was the first person I called to tell her I had received URR approval and was on the last step of the approval process. She was so excited for me and now I am officially Dr. Case!!